IKEA Israel
IKEA Israel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IKEA Israel has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice stuff, Prices are reasonable up until now and variety.
Cons: Delivery poor, Poor service, Service timing and providing solution is dysfunctional and poor.Recent recommendations regarding this business are as follows: "Before you pay for delivery and installment, find out when they will really deliver and assemble.", "Supply more plates/bowls to your restaurant better much more than less.", "Shop elsewhere", "Don’t buy kitchen at IKEA. Materials and Assembly do not comply to sales and instructions.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IKEA Israel has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice stuff, Prices are reasonable up until now and variety.
Cons: Delivery poor, Poor service, Service timing and providing solution is dysfunctional and poor.Recent recommendations regarding this business are as follows: "Before you pay for delivery and installment, find out when they will really deliver and assemble.", "Supply more plates/bowls to your restaurant better much more than less.", "Shop elsewhere", "Don’t buy kitchen at IKEA. Materials and Assembly do not comply to sales and instructions.".
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Or Akiva, Haifa DistrictDefective furniture and poor service in response
We bought two chest of bedroom drawers in early August. Besides this thousands of shekels of other items.
We paid for delivery and for setting it all up. The delivery was not that fast but it was a whole additional month before someone could come to build it all. His name is Nir and he was fabulous. Unfortunately, these two chests of drawers were defective and confirmed by the assembler.
He submitted the claim and no one has responded to us. Finally, we called and called and people from IKEA said they would get back to us which hasn't happened. The lady on the phone says she does not have people and does not know how to respond.
In the meantime, the bedroom is blocked with these chests of drawers and cannot be used. Please, please come and take them and give us a full refund or replace these two units already.
This is the worst service we can ever remember from any furniture company in Israel and the most dysfunctional.
- Prices are reasonable up until now and variety
- Service timing and providing solution is dysfunctional and poor
Preferred solution: Replace the items right away and install/build them right away. It already took over a month to have them built and it is now heading into a third month.
User's recommendation: Before you pay for delivery and installment, find out when they will really deliver and assemble.
Other question
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | West Jerusalem, West Jerusalem DistrictI did not receive my shipment
- Nice stuff
- Delivery poor
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hod Hasharon, Central DistrictComplaint
User's recommendation: Supply more plates/bowls to your restaurant better much more than less.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tel Aviv, Tel AvivCancel an Order
User's recommendation: Shop elsewhere
Worst kitchen assembly and customer service ever seen
- Poor service
User's recommendation: Don’t buy kitchen at IKEA. Materials and Assembly do not comply to sales and instructions.
Brands Related to IKEA Israel
Companies Similar to IKEA Israel
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.